Delivery Information

Delivery Options

Standard Delivery (approx 2 days) – Free

Dispatched by Royal Mail 48hr Tracked Delivery. You will receive tracking updates by text and email.

Special Delivery (guaranteed next day) – £7

To guarantee next day delivery your order must be placed before 2pm. For Monday delivery your order will need to be placed on Friday before 2pm. Orders placed after 2pm on Friday and over the weekend are guaranteed for Tuesday delivery. You will receive tracking updates by text and email.

International Delivery – £12

International delivery is sent using Royal Mail International Tracked and Signed services. We estimate delivery will be within 5-10 working days to countries outside the UK but we are unable to guarantee a time.
All transactions are in pounds sterling (currency converter www.xe.com). Please note that you may be charged a conversion fee by your card issuer.

Click and Collect (Brighton only) – Free

Available to collect from our Brighton store between 9-11am and 3-5pm weekdays only. We will email you to let you know when your order is ready to collect.

Free gift wrapping

If you are treating someone special to a beautiful piece of our jewellery we would be happy to send it to them on your behalf! We can include a handwritten gift note and/or gift wrapping. Just go to Order Notes at checkout and write “please gift wrap”, and tell us what you would like us to write on the card. Or send instructions by email to shop@silverado.co.uk.

Out of stock items

In the unlikely event of an item being out of stock, we will e-mail or telephone you as soon as possible with an estimated delivery date.

Rings

Please note when ordering rings, we do not always keep every size in stock. If we do not have your size in stock we will contact you as soon as possible with an estimated delivery time.

If you have any questions regarding delivery, ring sizes or stock, please e-mail shop@silverado.co.uk or call us on 01273 735040.